Shipping and Returns


Shipping:

Shipping prices are subject to change. We will do our best to provide the most convenient and reliable shipping services, at the most affordable price.

General Returns:

Christys Toy Outlet is happy to accept returns of undamaged and unopened merchandise purchased from our website within fourteen (14) days of purchase. A refund will be issued for the cost of the product (minus a 10% restocking fee) to your original form of payment. Customers are responsible for return shipping costs, unless there was a mistake made by Christys Toy Outlet.

To return an item please Contact Us and include your order number and the reason for your return.

If you receive an incorrect item please notify us immediately Here (include your order number). Once we confirm the mistake, we will compensate you for the return shipping (through a discount on your next purchase), and will ship your correct item immediately upon receipt of the returned goods.

Damaged Items:

Christys Toy Outlet insures all of its orders made to customers. If your package arrives damaged, please do not open the package. Instead please photograph the package condition, notify us immediately, and we will work with the carrier to resolve the mishandling issues.
CONTACT US
  • (619) 659-9898
  • info@christystoyoutlet.com
  • 5005 Willows Rd. Ste 216
  • Alpine, CA 91901
  • Monday – Saturday: 10AM - 8PM
    Sunday: 11AM - 7PM – 3PM